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We are seeking a DevOps Engineer to join our team at Apping Technology. The ideal candidate will be responsible for designing, implementing, and maintaining our CI/CD pipelines, automating infrastructure, ensuring high system reliability, and collaborating with development teams to improve deployment processes.

Key Responsibilities:

Design, implement, and maintain CI/CD pipelines for seamless deployment.

Manage and automate infrastructure provisioning using Terraform, Ansible, or similar tools.

Monitor system performance, troubleshoot issues, and ensure high availability.

Implement containerization (Docker, Kubernetes) for application deployment.

Maintain cloud infrastructure (AWS, Azure, or DigitalOcean) and optimize resource utilization.

Configure logging, monitoring, and alerting solutions (Prometheus, Grafana, ELK, etc.).

Enhance security by implementing best practices in access control, firewall configuration, and vulnerability assessments.

Support microservices architecture and manage API gateways.

Work closely with developers to optimize code deployment and scalability.

Implement disaster recovery and backup strategies for critical systems.

Required Skills & Qualifications:

Bachelor's degree in Computer Science, IT, or related field.

2+ years of experience in DevOps, Cloud, or Site Reliability Engineering.

Proficiency in Linux administration and shell scripting.

Strong expertise in CI/CD tools like GitLab CI, Jenkins, or GitHub Actions.

Hands-on experience with Docker, Kubernetes, and orchestration tools.

Experience with cloud platforms like AWS, Azure, or DigitalOcean.

Knowledge of IaC (Infrastructure as Code) using Terraform or Ansible.

Experience in monitoring and logging tools (Prometheus, Grafana, ELK).

Familiarity with networking concepts, firewalls, and security best practices.

Good understanding of databases (PostgreSQL, MySQL, MongoDB).

Preferred Qualifications:

Certifications in AWS, Azure, or Kubernetes.

Experience in scaling high-traffic applications.

Knowledge of Python, Go, or Bash scripting for automation.

Familiarity with serverless architectures and cloud-native technologies.

Product Marketing

Tester

We are seeking a skilled and results-oriented IT Operations Manager to oversee and manage our organization's IT operations. The ideal candidate will have extensive experience in IT infrastructure, system administration, and team management. As the IT Operations Manager, you will be responsible for ensuring the smooth and efficient operation of IT systems, overseeing day-to-day operational support, managing IT service delivery, and leading our shared service center facility. This role is responsible for the continual improvement of our processes and solutions driving automation, self-service, auto-detection and auto-resolution of incidents and issues. This role will also collaborate with cross-functional teams to deliver change management programs ensuring new technology solutions are rolled out successfully and in a sustainable way. This leader must be metric driven, responsive and have a passion for providing tremendous service.

 

Role Details

 

Incident & Problem Management: Ensure timely resolution of IT incidents, and lead root cause analysis efforts to prevent reoccurrence. Develop and enforce IT policies and procedures to reduce system downtime and minimize risk.

IT Change Management: Ensure teams are following ITSM based change management policy, processes and tools. Conduct weekly reviews of the changes submitted in different environments and publish approved changes. 

System Monitoring & Optimization: Continuously monitor system performance and reliability, ensuring optimal uptime, troubleshooting issues, and implementing improvements.

Team Leadership: Lead and mentor a team of IT service desk and shared service resources to ensure first line of support and data entry support. Foster a collaborative environment that promotes growth and skill development. Assign tasks, set priorities, and ensure efficient workflows.

Service Delivery: Oversee IT service delivery to internal stakeholders, ensuring effective communication, service quality, and customer satisfaction.

IT Operations: Manage other aspects of IT Operations including but not limited to IT audit support, system and data backup support, managing weekly/monthly/quarterly IT meetings.

Project Management: Lead or collaborate on IT Operations projects, including system upgrades, migrations, and integrations. Ensure projects are delivered on time, within scope, and on budget.

Vendor Management: Manage relationships with IT Operations vendors and service providers, negotiate contracts, and monitor the performance and reliability of third-party services.

Qualification

 

Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field

10+ years of experience working in IT operations, managing high performing teams, including setting standards for development, training, and operational leadership.

Extensive experience in IT Service Delivery, including Service Desk, NOC, End User technology and level 2 support

Proven experience with incident management, troubleshooting, and optimizing IT systems.

Experience managing a team, including setting goals, providing feedback, and fostering professional development.

Solid understanding of IT service management frameworks (e.g., ITIL) and best practices.

Excellent communication and interpersonal skills, with the ability to collaborate across departments and communicate technical concepts to non-technical stakeholders.

Strong problem-solving skills and the ability to think strategically while managing day-to-day operations.

Familiarity with budgeting and resource management within an IT department.

In-depth understanding of IT industry trends and the ability to apply understanding to identify solutions

Excellent understanding and technical knowledge of current client operating systems, hardware, protocols, and standards, such as Windows OS, cloud platforms like O365 and Azure, common desktop productivity software solutions.

Good understanding of computer systems, security, network and systems administration, databases and data storage systems, and telecommunications systems

Demonstrated ability to apply IT in solving business problems.

Ability to present ideas in business-friendly and user-friendly language.

Highly self-motivated, self-directed, and attentive to detail.

Excellent leadership and decision-making skills

Preferred Skills

Certifications such as ITIL, PMP, or equivalent IT management certifications.

Familiarity with project management tools and methodologies.

Experience Level This role is ideal for engineers with 3+ years of hands-on software development experience, particularly in Reactjs and Python at scale. Role Overview If you’re a Software Craftsperson who takes pride in clean, test-driven code and believes in Extreme Programming principles, we’d love to meet you. At Incubyte, we’re a DevOps organization where developers own the entire release cycle, meaning you’ll get hands-on experience across programming, cloud infrastructure, client communication, and everything in between. Ready to level up your craft and join a team that’s as quality-obsessed as you are? Read on! What You'll Do

• Write Tests First: Start by writing tests to ensure code quality
• Clean Code: Produce self-explanatory, clean code with predictable results
• Frequent Releases: Make frequent, small releases
• Pair Programming: Work in pairs for better results
• Peer Reviews: Conduct peer code reviews for continuous improvement
• Product Team: Collaborate in a product team to build and rapidly roll out new features and fixes
• Full Stack Ownership: Handle everything from the front end to the back end, including infrastructure and DevOps pipelines
• Never Stop Learning: Commit to continuous learning and improvement

RequirementsWhat We're Looking For

• Proficiency in some or all of the following: Reactjs, JavaScript, Object Oriented Programming in JS
• 3+ years of Object-Oriented Programming with Python or equivalent
• 3+ years of experience working with relational (SQL) databases
• 3+ years of experience using Git to contribute code as part of a team of Software Craftspeople

Job Types: Full-time, Permanent

Pay: ₹1,500,000.00 - ₹3,500,000.00 per year

Benefits:

• Health insurance
• Work from home

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)
• software development: 1 year (Preferred)
• HTML5: 1 year (Preferred)

We are seeking a dynamic and detail-oriented Business Analyst to join our team. The ideal candidate will act as a bridge between business needs and technical solutions, analyzing business processes, gathering requirements, and ensuring the successful delivery of projects. The role involves working closely with stakeholders to identify opportunities for improvement, propose innovative solutions, and drive organizational success.

Key Responsibilities:

Requirement Gathering & Analysis:

• Collaborate with stakeholders to elicit, document, and validate business requirements.
• Analyze business processes and identify areas for improvement or automation.
• Translate business needs into functional and technical specifications.

Stakeholder Engagement:

• Act as a liaison between business users, technical teams, and third-party vendors.
• Conduct workshops, meetings, and presentations to gather and communicate requirements.

Solution Design & Delivery:

• Work with development and QA teams to ensure that solutions align with business requirements.
• Participate in designing process flows, wireframes, or prototypes to represent user requirements.
• Ensure proper documentation of user stories, use cases, and workflows.

Data Analysis:

• Analyze large datasets to generate insights and support decision-making.
• Create reports and dashboards for stakeholders using tools such as Excel, Power BI, or Tableau.

Testing & Validation:

• Facilitate user acceptance testing (UAT) to ensure deliverables meet business expectations.
• Identify and resolve defects or inconsistencies in delivered solutions.

Project Management Support:

• Assist in project planning, scoping, and prioritization.
• Monitor project progress, track deliverables, and ensure timely updates to stakeholders.

Documentation & Training:

• Prepare comprehensive documentation, including business requirement documents (BRDs), system requirement specifications (SRS), and training materials.
• Train end-users and provide ongoing support post-implementation.

Required Skills & Qualifications:

Educational Background:

• Bachelor’s degree in Business Administration, Computer Science, Information Systems, or a related field.
• MBA or similar advanced degree is a plus.

Experience:

• 3+ years of experience as a Business Analyst in IT, operations, or a relevant field.
• Hands-on experience with project management tools (e.g., Jira, Trello) and collaboration platforms (e.g., Confluence, Slack).

Technical Skills:

• Proficiency in process modeling tools (e.g., Visio, Lucidchart).
• Strong knowledge of databases, SQL, or data visualization tools is a plus.
• Familiarity with Agile or Scrum methodologies.

Soft Skills:

• Strong problem-solving, analytical, and critical-thinking skills.
• Excellent written and verbal communication abilities.
• Ability to multitask, prioritize work, and meet deadlines.